Mercy Support Services, Inc.


Mercy Support Services serves the people of Clay County who are circumstantially in need by providing services that guide them to self-sufficiency.

Contact information

Mailing address:
Mercy Support Services, Inc.
PO Box 1526
Orange Park, FL 32067


Phone: 904-297-4052


Organization details

EIN: 452580048

CEO/President: Mr. R. Patrick Hayle

Chairman: Robert Cowie

Board size: 12


Year founded: 2012

Tax deductible: Yes

Fiscal year end: 12/31

Member of ECFA: No

Member of ECFA since:


Over 10.6% of Clay County's population falls below the poverty level or 1 in 9 people you may meet on the street is living in need of basic necessities and have no safety net when unexpected events occur, i.e. loss of a job, illness and accidents. Each person is not just a statistic but an individual with a personal story and need. By addressing these dire needs at the source MSS can help prevent the person or family from continuing on the downward spiral of poverty and help set them on the road to self-sufficiency. With the uncertainty in the economy, job layoffs and cutbacks, many people are but one or two paychecks away from homelessness. Approximately 85% of the individuals and families receiving services through MSS fall below the poverty line.

Mercy Support Services is built on the premise, "A Hand Up, Not a Hand Out," guiding individuals and families from a temporary crisis to permanent self-sufficiency. Using a care coaching approach, MSS steers clients to housing, shelter, training programs, food, child care and other resources within our internal programs and related available resources.

Mercy's Self-Sufficiency Housing is designed to assist displaced families in Clay County in receiving housing and support while on their journey to becoming self-sufficient.

With the ongoing limitations in available workforce housing in Clay County, the challenge is great. Mercy Support is committed to meeting these needs as well as providing an abundance of preventive resources throughout our community via our volunteer Care Coaches and collaborations.

Mission statement

Mercy Support Services is a Christ Centered organization that serves the people of Clay County who are circumstantially in need by providing services that guide them to self-sufficiency through an active network of compassionate-hearted people and organizations.

Statement of faith

Transparency grade


To understand our transparency grade, click here.

Financial efficiency ratings

Sector: Rescue Missions/Homeless Shelters

CategoryRatingOverall rankSector rank
Overall efficiency rating542 of 725110 of 145
Fund acquisition rating563 of 726113 of 145
Resource allocation rating514 of 726105 of 145
Asset utilization rating331 of 72576 of 145

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Balance sheet
Receivables, inventories, prepaids$177,899$26,706$7,472$2,348$0
Short-term investments$0$0$0$0$0
Other current assets$0$0$0$0$0
Total current assets$524,274$220,999$110,832$15,049$12,963
Long-term investments$0$0$0$0$0
Fixed assets$271,437$507,328$597,444$436,451$603,092
Other long-term assets$830$830$830$830$1,654
Total long-term assets$272,267$508,158$598,274$437,281$604,746
Total assets$796,541$729,157$709,106$452,330$617,709
Payables and accrued expenses$5,859$6,700$10,800$2,378$3,686
Other current liabilities$0$0$0$0$0
Total current liabilities$5,859$6,700$10,800$2,378$3,686
Due to (from) affiliates$0$0$0$0$0
Other long-term liabilities$3,750$0$0$0$0
Total long-term liabilities$388,657$641,073$569,618$356,472$511,994
Total liabilities$394,516$647,773$580,418$358,850$515,680
Net assets20182017201620152014
Temporarily restricted$0$144,429$0$0$0
Permanently restricted$0$0$0$0$0
Net assets$402,025$81,384$128,688$93,480$102,029
Revenues and expenses
Total contributions$339,613$261,073$195,589$197,867$273,722
Program service revenue$33,927$28,303$11,413$3,200$1,990
Membership dues$0$0$0$0$0
Investment income$369,783$80$51,256$8,583$0
Other revenue$0$0$0$0$0
Total other revenue$403,710$28,383$62,669$11,783$1,990
Total revenue$743,323$289,456$258,258$209,650$275,712
Program services$302,651$251,403$169,317$123,262$137,404
Management and general$42,812$20,420$28,355$57,845$41,708
Total expenses$422,682$336,760$223,050$218,199$181,114
Change in net assets20182017201620152014
Surplus (deficit)$320,641($47,304)$35,208($8,549)$94,598
Other changes in net assets$0$0$0$0$0
Total change in net assets$320,641($47,304)$35,208($8,549)$94,598

Response from ministry

No response has been provided by this ministry.


2008 - Eight faith-based organizations meet to share information on how to better serve the needy in Clay County by avoiding duplication of services - Originally named The Mercy Network.

To see a timeline of MSS' history, visit:

Program accomplishments