Mercy Support Services, Inc.

The information in this column was provided to MinistryWatch by the ministry itself. It was last updated 1/11/2021. To update the information in this column, please email:


Mercy Support Services serves the people of Clay County who are circumstantially in need by providing services that guide them to self-sufficiency.

Contact information

Mailing address:
Mercy Support Services, Inc.
PO Box 1526
Orange Park, FL 32067


Phone: 904-297-4052


Organization details

EIN: 452580048

CEO/President: Mr. R. Patrick Hayle

Chairman: Robert Cowie

Board size: 12


Year founded: 2012

Tax deductible: Yes

Fiscal year end: 12/31

Member of ECFA: No

Member of ECFA since:


Over 10.6% of Clay County's population falls below the poverty level or 1 in 9 people you may meet on the street is living in need of basic necessities and have no safety net when unexpected events occur, i.e. loss of a job, illness and accidents. Each person is not just a statistic but an individual with a personal story and need. By addressing these dire needs at the source MSS can help prevent the person or family from continuing on the downward spiral of poverty and help set them on the road to self-sufficiency. With the uncertainty in the economy, job layoffs and cutbacks, many people are but one or two paychecks away from homelessness. Approximately 85% of the individuals and families receiving services through MSS fall below the poverty line.

Mercy Support Services is built on the premise, "A Hand Up, Not a Hand Out," guiding individuals and families from a temporary crisis to permanent self-sufficiency. Using a care coaching approach, MSS steers clients to housing, shelter, training programs, food, child care and other resources within our internal programs and related available resources.

Mercy's Self-Sufficiency Housing is designed to assist displaced families in Clay County in receiving housing and support while on their journey to becoming self-sufficient.

With the ongoing limitations in available workforce housing in Clay County, the challenge is great. Mercy Support is committed to meeting these needs as well as providing an abundance of preventive resources throughout our community via our volunteer Care Coaches and collaborations.

Mission statement

Mercy Support Services is a Christ Centered organization that serves the people of Clay County who are circumstantially in need by providing services that guide them to self-sufficiency through an active network of compassionate-hearted people and organizations.

Statement of faith

Transparency grade


To understand our transparency grade, click here.

Financial efficiency ratings

Sector: Rescue Missions/Homeless Shelters

CategoryRatingOverall rankSector rank
Overall efficiency rating818 of 940139 of 160
Fund acquisition rating899 of 942157 of 160
Resource allocation rating838 of 942141 of 160
Asset utilization rating343 of 94068 of 160

Financial ratios

Funding ratiosSector median20192018201720162015
Return on fundraising efforts Return on fundraising efforts =
Fundraising expense /
Total contributions
Fundraising cost ratio Fundraising cost ratio =
Fundraising expense /
Total revenue
Contributions reliance Contributions reliance =
Total contributions /
Total revenue
Fundraising expense ratio Fundraising expense ratio =
Fundraising expense /
Total expenses
Other revenue reliance Other revenue reliance =
Total other revenue /
Total revenue
Operating ratiosSector median20192018201720162015
Program expense ratio Program expense ratio =
Program services /
Total expenses
Spending ratio Spending ratio =
Total expenses /
Total revenue
Program output ratio Program output ratio =
Program services /
Total revenue
Savings ratio Savings ratio =
Surplus (deficit) /
Total revenue
Reserve accumulation rate Reserve accumulation rate =
Surplus (deficit) /
Net assets
General and admin ratio General and admin ratio =
Management and general expense /
Total expenses
Investing ratiosSector median20192018201720162015
Total asset turnover Total asset turnover =
Total expenses /
Total assets
Degree of long-term investment Degree of long-term investment =
Total assets /
Total current assets
Current asset turnover Current asset turnover =
Total expenses /
Total current assets
Liquidity ratiosSector median20192018201720162015
Current ratio Current ratio =
Total current assets /
Total current liabilities
Current liabilities ratio Current liabilities ratio =
Total current liabilities /
Total current assets
Liquid reserve level Liquid reserve level =
(Total current assets -
Total current liabilities) /
(Total expenses / 12)
Solvency ratiosSector median20192018201720162015
Liabilities ratio Liabilities ratio =
Total liabilities /
Total assets
Debt ratio Debt ratio =
Debt /
Total assets
Reserve coverage ratio Reserve coverage ratio =
Net assets /
Total expenses


Balance sheet
Receivables, inventories, prepaids$134,723$177,899$26,706$7,472$2,348
Short-term investments$0$0$0$0$0
Other current assets$0$0$0$0$0
Total current assets$408,586$524,274$220,999$110,832$15,049
Long-term investments$0$0$0$0$0
Fixed assets$260,505$271,437$507,328$597,444$436,451
Other long-term assets$9,313$830$830$830$830
Total long-term assets$269,818$272,267$508,158$598,274$437,281
Total assets$678,404$796,541$729,157$709,106$452,330
Payables and accrued expenses$5,706$5,859$6,700$10,800$2,378
Other current liabilities$0$0$0$0$0
Total current liabilities$5,706$5,859$6,700$10,800$2,378
Due to (from) affiliates$0$0$0$0$0
Other long-term liabilities$4,000$3,750$0$0$0
Total long-term liabilities$352,801$388,657$641,073$569,618$356,472
Total liabilities$358,507$394,516$647,773$580,418$358,850
Net assets20192018201720162015
Without donor restrictions$319,897$402,025($63,045)$128,688$93,480
With donor restrictions$0$0$144,429$0$0
Net assets$319,897$402,025$81,384$128,688$93,480
Revenues and expenses
Total contributions$353,684$339,613$261,073$195,589$197,867
Program service revenue$40,805$33,927$28,303$11,413$3,200
Membership dues$0$0$0$0$0
Investment income$349$369,783$80$51,256$8,583
Other revenue$0$0$0$0$0
Total other revenue$41,154$403,710$28,383$62,669$11,783
Total revenue$394,838$743,323$289,456$258,258$209,650
Program services$335,647$302,651$251,403$169,317$123,262
Management and general$39,521$42,812$20,420$28,355$57,845
Total expenses$476,966$422,682$336,760$223,050$218,199
Change in net assets20192018201720162015
Surplus (deficit)($82,128)$320,641($47,304)$35,208($8,549)
Other changes in net assets$0$0$0$0$0
Total change in net assets($82,128)$320,641($47,304)$35,208($8,549)


Patrick HaylePresident/CEO$60,046

Compensation data as of: 12/31/2019

Response from ministry

No response has been provided by this ministry.

The information below was provided to MinistryWatch by the ministry itself. It was last updated 1/11/2021. To update the information below, please email:


2008 - Eight faith-based organizations meet to share information on how to better serve the needy in Clay County by avoiding duplication of services - Originally named The Mercy Network.

To see a timeline of MSS' history, visit:

Program accomplishments